pkok Casino Terms and Conditions

Definitions and Introduction

Certain words and terms used in this document have specific meanings. "pkok" or "pkok Casino" refers to the online gaming platform operating at the domain https://pkokcasino.cam and all its associated services. "User" or "Member" refers to any person who has registered on the pkok platform or is using its services.

"Account" refers to a user's personal profile through which they access the services. "Bonus" refers to rewards, cashback or promotional offers provided subject to applicable rules. "Wagering" or "bet" refers to the amount that must be spent in bets to become eligible to withdraw a given bonus amount.

"Net loss" refers to what remains after subtracting total winnings from total bets lost over a given period. If any part of these Terms is unclear, please contact our support team before using the service.

Eligibility and Registration

To open an account and use pkok Casino, the following conditions must be met:

• You must be at least 21 years of age. Registration by minors (under 21) on the pkok platform is strictly prohibited.
• You must be a lawful resident or citizen of Bangladesh.
• All information provided at the time of registration must be truthful, accurate and complete.
• Each person may create only one account. Operating multiple accounts is strictly prohibited.
• You must play in your own name and with your own money — placing bets on behalf of someone else or with another person's money is not permitted.
• The mobile number and email address provided at registration must be active and personally owned by you.

pkok may request the necessary documents for identity verification at any time. In case of failure to provide documents, the right to suspend the account temporarily or permanently is reserved.

Account Management

The responsibility for maintaining the security and confidentiality of the account rests entirely with the member. Sharing login details (username and password) with anyone is strongly discouraged.

• Use a strong password and change it regularly.
• If you log in on a public or shared device, always log out after ending the session.
• If you notice any suspicious activity on your account, notify the support team immediately.
• It is the user's responsibility to keep their account information up to date. pkok is not responsible for issues arising from outdated or incorrect information.
• Transferring, selling or providing your account to a third party in any way is prohibited.

pkok uses SSL encryption technology to ensure data security. To learn more about our data storage and protection practices, please read our Privacy Policy.

Deposit and Withdrawal

To keep financial transactions at pkok Casino simple and secure, Bangladesh's widely used digital payment methods are supported.

Deposit Methods: bKash, Nagad, Rocket and bank transfer (e.g. Dutch-Bangla Bank, BRAC Bank).

Withdrawal Methods: bKash, Nagad, Rocket and bank transfer.

• Minimum deposit: ৳300 (per method).
• Minimum withdrawal: ৳500.
• Withdrawal requests are generally processed within 10 to 45 minutes.
• It is recommended that the withdrawal method match the deposit method used.
• Transactions must be made from a payment method registered in the account holder's name — transactions from third-party accounts are not permitted.
• pkok reserves the right to verify unusual transactions.

Cryptocurrency or any other payment method is not supported. For any transaction-related issues, support is available 24 hours a day via live chat.

Bonuses and Promotions

pkok Casino offers various bonus offers, which apply according to the conditions listed below.

Welcome Bonus: 120% bonus on the first deposit, up to ৳8,000. The bonus amount must be wagered 20 times, meaning the bonus funds must be spent in bets 20 times before the bonus can be withdrawn.

For example: depositing ৳1,000 will add a ৳1,200 bonus, bringing the balance to ৳2,200. To withdraw the bonus, a wager of ৳1,200 × 20 = ৳24,000 must be completed.

• The bonus may be claimed only once and is not transferable to others.
• Winnings from bonus funds are allowed, but cannot be withdrawn until the wagering requirement is completed.
• If you withdraw your own real money after receiving a bonus, the bonus will be cancelled.
• The terms for reload, referral or other special bonuses will be communicated separately.
• pkok reserves the right to cancel a bonus if evidence of fraud or breach of terms is found.

Answers to any bonus-related questions can be found in our Frequently Asked Questions (FAQ) section.

Gaming Rules

The pkok gaming platform offers various types of games including slots, live casino, fishing games and cricket betting. Each game has its own rules, and it is the member's responsibility to read them before starting a game.

• If any bet remains unsettled due to a technical error, pkok may void or validate that bet at its own discretion.
• In the event of a disconnection or a session ending mid-way, the result at that point in time will stand — pkok is not responsible for this.
• If a game result is to be disputed, the support team must be notified within 24 hours of the event.
• In sports betting, if a match is cancelled or postponed, the outcome of that bet will be determined in accordance with pkok's policy.
• Exploiting any software or game configuration error to gain an unfair advantage is strictly prohibited. Such activity will be treated as fraud.

VIP Program and Weekly Cashback

pkok's VIP Program has five tiers — Bronze, Silver, Gold, Platinum and Diamond. Weekly cashback benefits are available at each tier.

• Bronze: Weekly cashback up to 0.2%.
• Silver: Weekly cashback up to 0.3%.
• Gold: Weekly cashback up to 0.5%.
• Platinum: Weekly cashback up to 0.6%.
• Diamond: Weekly cashback up to 0.8%.

Weekly cashback is the amount paid at a set rate on the week's net loss (total lost minus total won). Example: a Gold tier member with a weekly net loss of ৳20,000 will receive ৳20,000 × 0.5% = ৳100 cashback.

VIP tier advancement depends on activity and consistent play. The account must be active and in good standing to receive cashback.

Prohibited Activities

The following activities are strictly prohibited on the pkok platform, and if any of them are proven, the account will be permanently closed:

• Creating multiple accounts to claim bonuses repeatedly.
• Registering using a false identity or another person's details.
• Exploiting software bugs, technical errors or game vulnerabilities to gain an unfair advantage.
• Collusion (conspiring with other players) or match fixing.
• Using automated bots or software to play games.
• Money laundering or conducting any other illegal financial activity.
• Interfering with platform security or attempting to hack.
• Threatening, deceiving or harassing other members or parties.

Account Closure and Suspension

pkok reserves the right to temporarily or permanently close any account in the following circumstances:

• Breach of any part of these Terms.
• Evidence of fraud, deception or prohibited activities.
• Failure to provide identity verification documents on time.
• To fulfil legal obligations.

Users may also request account closure at their own discretion. Details on self-exclusion are provided on our Responsible Gaming page. If an account is closed, any valid balance remaining will be returned, however bonuses will be cancelled.

Limitation of Liability

The pkok Casino service is provided on an "as is" basis. pkok is not liable for the following:

• Any game or bet affected by the user's internet disconnection or device issues.
• Any issues caused by errors from third-party service providers (payment gateways, game studios).
• Temporary service interruption due to unexpected technical or server errors.
• Any loss resulting from a user failing to keep their account login details secure.

Gaming is a form of entertainment. Any financial loss resulting from play is the member's own responsibility. Please reach out for support in case of any difficulties.

Privacy and Data Protection

pkok Casino treats the protection of members' personal information as a top priority. Information collected during registration and use is used solely for providing services, ensuring security and meeting legal obligations.

Personal information is not sold to third parties. However, limited information may be shared with selected partners when required for technical cooperation, always under a data protection agreement. Full details of data storage and use can be found in our Privacy Policy.

Changes to Terms and Governing Law

pkok reserves the right to change, add to or remove any part of these Terms at any time. Members will be notified of significant changes through their registered contact details.

Continued use of the platform after changes to the Terms will be considered acceptance of the new Terms. If a member disagrees after receiving notice of a change to the Terms, they may close their account.

If any section of these terms and conditions is found to be legally unenforceable for any reason, the remaining sections will continue to be in effect. This agreement will be interpreted and applied in accordance with the laws of Bangladesh.

To learn more about our services or these terms and conditions, visit the About Us page.